Upcoming Training Events

August

 

October

  • TRAX
    • TBA
  • Report Cards for High School
    • Please note these report card training sessions are for the front desk staff to show how to setup and config and run the report cards. It is not for teachers.
      • TBA
  • MISSED A TRAINING SESSION?

 

November

  • Report Cards for Elementary
    • Please note these report card training sessions are for the front desk staff to show how to setup and config and run the report cards. It is not for teachers.
      • TBA
  • Student/Parent Portal
    • TBA
  • MISSED A TRAINING SESSION?

 

December

 

January

 

February

 

March

 

April

  • End of Year Rollover
    • TBA
  • MISSED A TRAINING SESSION?

 

May

 

June

 

275+

Schools

67000+

Students

8500+

School Staff

3

Support Team Members

Frequently Asked Questions

I'm a parent/student how do reset my portal account/password?

If you are a parent or student you will need to contact your school to ask them to reset your username and password for the parent/student portals. My team has no access to reset or create parent portal accounts.

Contact Our Team

Phone Us

1-877-620-5673

Office Hours

9am - 4pm, Monday - Friday
Click here for office closures

Helpdesk

Click Here

Attention Parents & Students:

Please note that our suport team CANNOT RESET any student/parent usernames or passwords for you.

If a student or parent is having troubles logging in or accessing MyEdBC you will have to contact your school or district to get them reset your account.

Andrew

Project Manager

andrewsmit@bcsupportonline.com

Patreen

Support

patreen@bcsupportonline.com

Megan

Support & Trainer

megan@bcsupportonline.com