Book One-on-One session
You can book a one-on-one session with one of our team members.
We will do a desktop share with Zoom and help you through any problems you are having with MyEdBC.
To sign up for a session please click:
You will use the following Zoom link for the session: https://us02web.zoom.us/j/82669530997?pwd=Q2dYbnFzU3lLVGVDSi81aks0a0JFUT09
*** You will need a computer mic and speakers for the desktop share via Zoom. If you don't have a mic or speakers please let us know in the booking comments and then we will phone you to communicate while we use Zoom for the desktop sharing.
Schools
Students
School Staff
Support Team Members
Frequently Asked Questions
I'm a parent/student how do reset my portal account/password?
If you are a parent or student you will need to contact your school to ask them to reset your username and password for the parent/student portals. My team has no access to reset or create parent portal accounts.
How does my school join MyEdBC?
Contact Our Team
Phone Us
1-877-620-5673
Office Hours
9am - 4pm, Monday - Friday
Click here for office closures
Helpdesk
Attention Parents & Students:
Please note that our suport team CANNOT RESET any student/parent usernames or passwords for you.
If a student or parent is having troubles logging in or accessing MyEdBC you will have to contact your school or district to get them reset your account.
Andrew
Project Managerandrewsmit@bcsupportonline.com
Patreen
Supportpatreen@bcsupportonline.com
Megan
Support & Trainermegan@bcsupportonline.com