Book One-on-One Session
You can book a one-on-one session with one of our team members. We will do a desktop share with Zoom and help you through any problems you are having with MyEdBC.
To sign up for a session please click:
You will use the following Zoom link for the session: https://zoom.us/j/569656619
*You will need a computer mic and speakers for the desktop share via Zoom. If you don't have a mic or speakers please let us know in the booking comments and then we will phone you to communicate while we use Zoom for the desktop sharing.
Support Available to Independent Schools
The following resources are available to all independent schools that are using MyEducationBC
These open workshops have no predefined topics and are when schools can come into a Zoom room and ask our team any questions that they have. We can demonstrate how to use particular functions or how to run specific reports that you may have questions about. It is also a chance for you to connect with others in the same role as you but in different schools and see how they optimize MyEdBC in their schools.
Click to View Upcoming Open Sessions
Frequently Asked Questions
I'm a parent/student how do reset my portal account/password?
If you are a parent or student you will need to contact your school to ask them to reset your username and password for the parent/student portals. My team has no access to reset or create parent portal accounts.
- How does my school join MyEdBC?
Support Team Members
Parents & Students
Usernames and Passwords
Please note that we CANNOT RESET any username or passwords for you.
You will have to contact your school to get them reset.
(Hours: 9am - 4pm)
Andrew - Project Manager
Patreen - Support
Jaz - Support