Online – Open Sessions (All Schools)

We are going to do a series of open workshops every month over for the remainder of this school year. These open workshops have no predefined topics and are when schools can come into a Zoom room and ask our team any questions that they have. We can demonstrate how to use particular functions or how to run specific reports that you may have questions about. It is also a chance for you to connect with others in the same role as you but in different schools and see how they optimize MyEdBC in their schools. Each session will be about 1 hour in length and you can come and go as you please. You can ask questions live in the session.

Session Zoom Link: https://us02web.zoom.us/j/87512216955?pwd=Ym8za1ZJU3ZTMnNSYUkrMzBtSXJaZz09

Upcoming Sessions (all sessions start at 10:30am)

  • 22nd Sept 2022
  • 21st Oct 2022
  • 25th Nov 2022
  • 16th Dec 2022

Previous Session Recordings and Questions

*** If you don't see the latest recording, just click refresh in your browser and it should show up ***


    • Click HERE to watch recording of session
    • Questions covered in this session
      The time stamps are +/- 1 minute or so, you might have to go forward or back a minute or so to find the start of the question in the recording
      • 0mins: Locating previous recordings and upcoming training
      • 2mins: Adding historical records (marks) for students from out of country or province
      • 7mins: End dating or removing student designations
      • 10mins: Can you have more than one tab of MyEd open at once? Spoiler alert: NO
      • 10mins: How to register a student and check the archive database
      • 14mins: How to submit requests to have duplicate student records removed
      • 16mins: Connecting related students
      • 20mins: Review end dating or removing student designations, training resources for 1701 designations
      • 21mins: How to print a class list for selected section(s)
      • 23mins: logging in and making changes to attendance.
      • 24mins: How do you enter multi-day attendance for a highschool student (by-class attendance)
      • 25mins: How to edit attendance previously entered and posted by a teacher
      • 26mins: Error messages when saving attendance records - it depends on settings so we need to see specific examples, please submit via Help Desk
      • 27mins: Resources / training videos for elementary (daily) attendance, provincial user guide for highschool (by-class) attendance
      • 27mins: How to print a monthly attendance input sheet
      • 30mins: How to view student attendance records by month
      • 32mins: How to enter multi-day attendance for a high school (by-class) and for elementary (daily)
      • 33mins: How to create a new fieldset to report parent email contacts
      • 36mins: How to send email to students
      • 36mins: Managing transcripts for courses a student took with a previous school
      • 38mins: Removing a student from Student Services
      • 41mins: How to create a fieldset with selected student details to run a report
      • 42mins: How to confirm if teachers have taken attendance
      • 44mins: How to withdraw a student record
      • 45mins: Setting up for TOCs
      • 49mins: How would I take attendance for homeroom and classes for the whole day. 2. Are you able to select two blocks at a time for an individual student?
      • 50mins: 1701 data submissions
      • 51mins: School calendar settings for in-session dates
      • 52mins: Student Data Field sets for 'age' vs 'birth date'
      • 53mins: Staff attendance in MyEdBC
      • 53mins: Accessing records for students who have withdrawn
      • 55mins: How to view class sizes for sections
      • 56mins: How to manage filters and fieldsets - hiding, changing default setting, changing the order on the list
      • 58mins: Teacher training session - info and accessing registration
      • 60mins: How to correct a student grade level
      • 61mins: How to find previous Open Session recordings, next scheduled sections.

    • Click HERE to watch recording of session
    • Questions covered in this session
      The time stamps are +/- 1 minute or so, you might have to go forward or back a minute or so to find the start of the question in the recording
      • 0mins: Creating a staff user account to provide read only access to students schedules and grades
      • 3mins: Creating staff user accounts with limited access for EA's or other staff 5mins: Choosing Transcript Definitions
      • 7mins: How best to use MyEd for sensitive student info
      • 11mins: How to input absences from the office for numerous students in different grades
      • 13mins: Student with Enrollment Status 'Active No Primary'
      • 15mins: How to delete staff who are no longer at the school
      • 17mins: Will clerical read only access let the reader see attached documents? (No)
      • 18mins: Is there a way to upload more than one document at a time to a student profile? (No)
      • 18mins: Adding / sharing parent information and addresses for families / related siblings
      • 24mins: Attendance settings for schools that want to use PSRs and/or report cards but not using the MyEd for attendance
      • 26mins: How to print a class list with parent information for the classroom teacher
      • 28mins: How to enter the Legal or Medical or Other alerts
      • 32mins: How to enter interim marks for any grade more than once per term
      • 34mins: How to withdraw a student during the school year to allow their new school to register them
      • 36mins: How to view the calendar from previous years
      • 36mins: Adding PO Boxes for addresses
      • 38mins: Entering user validated addresses in MyEd
      • 40mins: Using 'Search for related student' to copy address and parent contacts when registering new students with related siblings (**if all related students are already registered then you do need to add parent contacts manually for each student)
      • 43mins: Can attendance be entered monthly? (further to attendance question at 24mins)
      • 44mins: How to create Parent user accounts
      • 46mins: How to create interim report cards (further to 32 mins)
      • 47mins: Attendance for high schools that have homerooms
      • 48mins: Using Standards Based Grading for trimester terms along with traditional grading for quarterly terms for the same grade (two ways of marking are not compatible on the same report card)
      • 50mins: How to print a homeroom list with grid for elementary teachers to enter marks manually (or track permission slips)
      • 51mins: How to print a class list with grid for highschool teachers to enter marks manually (or track permission slips, etc)
      • 52mins: How PEN numbers are assigned
      • 53mins: How to correctly register students to avoid duplicate records
      • 58mins: How to reset staff passwords
      • 59mins: Assigning multiple staff to be in charge of a group
      • 60mins: How quickly do PEN numbers populate?
      • 61mins: Previous Open Session recordings
      • 63mins: How to associate curricular competencies with courses (**curricular competencies for Gr 10-12 ministry course codes can only be found with the prefix *05 BC)

    • Click HERE to watch recording of session
    • Questions covered in this session
      The time stamps are +/- 1 minute or so, you might have to go forward or back a minute or so to find the start of the question in the recording
      • 1mins: Links for required Start of School Tasks
      • 3mins: Errors when loading students into classes - settings to check
      • 5mins: Some screens in training videos different from current live site
      • 6mins: Using filters to get back to list view after adding or changing individual records
      • 9mins: Is the Start of School checklist necessary for correct setup?
      • 9mins: Who has access to the view or modify IEPs
      • 13mins: Access for EA's to IEPs via Special Groups
      • 17mins: Withdrawing students who are not returning
      • 18mins: Security Roles to assign for IEPs
      • 18mins: Standard calendar
      • 20mins: Links for Competency Based IEP resources
      • 22mins: Scheduling a course section into multiple rooms
      • 24mins: "Set active schedule” issues
      • 25mins: Report to confirm student start dates
      • 25mins: Verification reports for attendance posting
      • 28mins: Assigns 1701 designations (SPED codes)
      • 30mins: Staff user account access changes, Staff School and Role Assignment Extract
      • 32mins: Can the Start of School checklist be done out of order?
      • 34mins: Assigning new students to a class
      • 34mins: PENs no populating - Flag Student for Retrieval
      • 36mins: When registering students from public school there WILL be a record, From other independent schools there will likely be an existing record in MyEd. Always use official documents and Check Flag Student for Retrieval
      • 37mins: Download and print out student data
      • 40mins: Create a Homeroom student list with DOB andEmail address
      • 42mins: Quick reports for school photos and immunization data
      • 43mins: New student registrations waitlist - not in MyEd
      • 44mins: Creating a filter for specific grade levels
      • 48mins: How to print homeroom or class lists
      • 50mins: Attendance access for TA's
      • 51mins: One on one appointments
      • 52mins: Printing an attendance grid for manual attendance
      • 58mins: Support and training video resources
      • 59mins: Email fields for Student and Contacts
      • 62mins: Sending emails to parent contacts through MyEd
      • 64mins: Email sent separately through MyEd for privacy purposes
      • 66mins: Review quick reports for student photos and immunization data.
      • 67mins: Assigning homerooms

    • Click HERE to watch recording of session
    • Questions covered in this session
      The time stamps are +/- 1 minute or so, you might have to go forward or back a minute or so to find the start of the question in the recording
      • 0mins: EOYR Tasks
      • 3mins: If we are new, and do not yet have all our students on My ED yet, should we still conduct the EOYR or should we wait until all the students are entered
      • 4mins: Active schedule copy
      • 7mins: How to split classes?
      • 10mins: Is Help Desk open all summer? (YES, except for during EOYR 6th - 14th Aug)
      • 11mins: Process to add sections for new split grades
      • 12mins: How do we upload students' photos in right sizes?
      • 14mins: Is there a way to create a class list (names of students in a homeroom,) without having that grid after it?
      • 17mins: Are you able to go over how to post grades once teachers have input the comments/grades?
      • 21mins: Would you please go through the process of adding a section?
      • 23mins: If we have students in EOY Leaving how do we make them stay at our school 10:53
      • 26mins: How to Modify list
      • 27mins: Adding/connecting contacts and link addresses
      • 30mins: Linking siblings/families
      • 49mins: How do you print permanent student record labels with multiple students?
      • 50mins: How to watch previous video's and recordings
      • 12mins: Is it best to add related students as sibling rather that sister/brother?
      • 44mins: How do we upload student report cards to Myed?
      • 44mins: I have a cross-enrolled high school student who has a course extension into next fall for one course. How do I make sure they stay in our school and that their course continues.
      • 49mins: (Not school of record) I am about to do roll over before I begin entering all my students. Once I roll over, I will be entering students with what their grade is in September, correct?
      • 51mins: If we have have to enter new kindergarten student for next year, is it okay to do so now
      • 55mins: Where do I enter/find Students who have a Special Education designation Category?
      • 57mins: I need to edit my enrollment status on my next years K - how can I do this?
      • 58mins: The other school releases the student, will that student automatically come to my school with all the details
      • 59mins: If a student’s detail was entered and if the grade selected was wrong then can we change that later?
      • 60mins: Please show me how to see the next school
      • 62mins: Should the students with next school be withdraw at EOY?

    • Click HERE to watch recording of session
    • Questions covered in this session
      The time stamps are +/- 1 minute or so, you might have to go forward or back a minute or so to find the start of the question in the recording
      • 0mins: Exporting reports in Excel (Excel compatible) format
      • 1mins: Using Fieldsets to create to export info in CSV format for use in Excel
      • 2mins: Accessing SD Test
      • 4mins: Comments on the final report cards
      • 5mins: Adjusting existing Daily Attendance records
      • 6mins: Adding Daily Attendance for future dates
      • 9mins: Creating / scheduling new terms in MyEd
      • 11mins: EOYR tasks reminder and link to training recordings / resources
      • 12mins: Confirming EOYR dates (August 6-15)
      • 12mins: Reports to list designated students
      • 16mins: Report for returning students with their names, grades and designations
      • 17mins: Reports to identify students not meeting grad requirements
      • 21mins: Entering historical transcripts / marks for students from out of province
      • 23mins: Link to locate recordings of Open Sessions
      • 24mins: Upcoming training for new front office staff
      • 25mins: Average Daily Attendance (for ES Audit) - "withdrawal date" column
      • 27mins: Issues with Withdraw records
      • 28mins: Links to ES audit resources
      • 29mins: Days Enrolled for ES Audit
      • 30mins: School Name settings for historical transcripts (related to 10:53)
      • 30mins: Correcting Withdraw records vs ES Audit
      • 32mins: Including former students on ES Audit reporting

    • Click HERE to watch recording of session
    • Questions covered in this session
      The time stamps are +/- 1 minute or so, you might have to go forward or back a minute or so to find the start of the question in the recording
      • 0mins: Locate recordings of previous Open Sessions
      • 1mins: Promoting or Retaining grade level for students
      • 4mins: ES audit dates
      • 7mins: Cross-enrolling a new student for a Sept 2022
      • 7mins: End of Year Rollover (EOYR) - locating training videos and recordings
      • 8mins: ES Audit - links mentioned in the live training sessions, locating Ministry contact info
      • 9mins: Withdrawing a PreReg student
      • 10mins: (for DL schools) Continuing Courses Procedure for courses that won't be completed this year
      • 12mins: Registering a student for Summer School and next year
      • 14mins: Creating fieldsets, printing or exporting to CSV (Excel compatible)
      • 18mins: Locating info to enter final marks for elementary (not using MyEd for report cards)
      • 22mins: Staff records management - new staff, departing staff
      • 25mins: Suggested reports to download and archive at year end
      • 30mins: EOYR settings for graduating students
      • 31mins: 'Students w/o calendars' filter
      • 32mins: Getting help to switch from quarterly to trimester set up for high school next year

    • Click HERE to watch recording of session
    • Questions covered in this session
      The time stamps are +/- 1 minute or so, you might have to go forward or back a minute or so to find the start of the question in the recording
      • 0mins: Support site resources for overview of MyEd BC features and functions
      • 2mins: Linking Siblings
      • 6mins: Withdrawing / Pre-Transitioning students moving to other schools
      • 8mins: Report to locate students who have not completed online requests
      • 10mins: Resetting Staff, Student or Contact (Parent) MyEd BC user accounts
      • 12mins: Assigning Academic Tracks to students
      • 14mins: Numeracy & Literacy Assessments: student 'no show' or withdrawing an assessment registration
      • 16mins: Numeracy & Literacy Assessments: assessments registered to a different school
      • 18mins: Student legal vs preferred name on the report cards, transcripts and diplomas
      • 21mins: Creating Queries for single use or to create filters
      • 26mins: Creating Quick Reports
      • 29mins: Printing Class Based Attendance records for a specific class, specific day, multiple days
      • 32mins: Printing Class Based Attendance records for an individual student
      • 35mins: Change request to allow legal names with preferred names in parentheses
      • 38mins: Locating recordings of previous open sessions

    • Click HERE to watch recording of session
    • Questions covered in this session
      The time stamps are +/- 1 minute or so, you might have to go forward or back a minute or so to find the start of the question in the recording
      • 0mins: Open session recordings for past sessions and upcoming scheduled sessions are posted here
      • 1mins: Attendance reports for specific students or dates
      • 4mins: Changing email sender info; not currently possible to add a signature to the email
      • 6mins: Attendance reports that include days present
      • 7mins: Building a fieldset to view student cell phone numbers
      • 10mins: Setting the default fieldset
      • 12mins: Registering students for Assessments
      • 15mins: Managing the Filter Menu, setting a default filter
      • 16mins: Pre-registering students for kindergarten in the fall
      • 18mins: Registering students currently active at another school
      • 20mins: How to edit Class attendance for a specific class
      • 22mins: Creating PSR cards for schools not currently using MyEd for report cards - expand the section 'Entering Final Marks & PSR Recording (for schools NOT using Report Cards)' https://bcsupportonline.com/training-recordings-myedbc.html
      • 23mins: Withdrawing a student, options for Withdraw codes
      • 30mins: Withdrawing a student cross-enrolled in your school, changing the SOR
      • 32mins: For students withdrawing before finishing the term - Drop course in Schedule vs entering a W record in the transcript
      • 34mins: Managing report cards for students who have Withdrawn
      • 35mins: Enrolling a single student into classes
      • 38mins: Enrolling multiple students into multiple classes
      • 39mins: Is there a deadline for submitting BAA course info to the Ministry - referred to Ministry
      • 42mins: Entering report card marks after withdrawing, continued from question at 11:05
      • 43mins: After withdrawing a student (Gr 10-12), which school is responsible for updating TRAX records?
      • 44mins: Daily attendance reports for specific groups of students
      • 45mins: Enrollment status 'Active No Primary'
      • 46mins: Results of re-assigning students to classes they're already registered in - their enrollment will not be duplicated
      • 50mins: Options for BA Yearbook course code
      • 52mins: Viewing elementary students scheduled courses
      • 54mins: Grad reports to determine if a student is meeting requirements

    • Click HERE to watch recording of session
    • Questions covered in this session
      The time stamps are +/- 1 minute or so, you might have to go forward or back a minute or so to find the start of the question in the recording
      • 0mins: Creating Misccellaneous categories
      • 4mins: Creating Fieldsets
      • 5mins: Using Modify List to add information to student records
      • 9mins: Creating a Query
      • 11mins: Create Filters
      • 15mins: Proofreading report cards without posting marks
      • 19mins: Shared records for student contacts and addresses
      • 21mins: Getting a student PEN in MyEd
      • 24mins: Removing a student's Email2
      • 26mins: Preregistering kids for KF
      • 29mins: When to complete grade input
      • 30mins: Potential credits vs Earned credits on the Diploma Verification Report (DVR)
      • 36mins: Is it possible to print report cards for signing by admins without posting to the portal (spoiler alert - no, it is not possible)
      • 37mins: Setting up parent portal accounts
      • 42mins: Student portal accounts
      • 43mins: Sharing parent contact records
      • 44mins: How does online registration work?
      • 46mins: Accessing training recordings for creating student and parent portal accounts
      • 47mins: Share parent contact records continued - for students in different schools
      • 48mins: Date setting requirements for grade input (Grade Post Controls)
      • 48mins: Where to find previous training recordings
      • 50mins: Locating parents who have portal access
      • 51mins: Parent contact records - settings required to see their children in your school
      • 52mins: Adding / Updating marks for Withdrawn students
      • 55mins: Students attending another school in September - how to Pre-transition students
      • 57mins: 'Former Students' filter. Is there a way to see ALL former students?
      • 59mins: Showing which students use the school bus

    • We are not posting the recording because most of the discussion was related to attendance tracking for the extra off week in Jan 2022, and that information is not valid anymore as the Ministry has new requirements.

    • Click HERE to watch recording of session
    • Questions covered in this session
      The time stamps are +/- 1 minute or so, you might have to go forward or back a minute or so to find the start of the question in the recording
      • 2mins: Is there a way to pull a student into several classes at once? (or multiple students into multiple classes)
      • 5mins: How do you input previous year's grades for PSR's since we joined MyEd only this year?
      • 10mins: Entering final marks on PSR (for schools not using MyEd report cards)
      • 12mins: Incidents and Conduct Tracking
      • 15mins: How do I print off report cards
      • 16mins: How to show detailed medical info on the PSR
      • 20mins: How to upload pictures
      • 21mins: The Report Cards K-9 3 Term, the date it is being printed shows in the top left hand corner, is there a way to remove this?
      • 22mins: Can teachers check their students' email addresses?
      • 27mins: How to Cross-Enroll a Student
      • 29mins: Parent Portal View
      • 31mins: I have a student with a legal name change. Should I contact ministry before changing?
      • 34mins: How to Reset Teachers Account
      • 35mins: Student Middle Name unclear on Birth certificate
      • 36mins: Change Parent login usernames
      • 38mins: How to Print Attendance on PSR
      • 40mins: BC Marks Verification Report by Student
      • 41mins: Report Card - course ordering (self assessment specifically)
      • 44mins: Report Card - Attendance Summary mis-match
      • 49mins: Report Card - Attendance Summary later in year.

    • Click HERE to watch recording of session
    • Questions covered in this session
      The time stamps are +/- 1 minute or so, you might have to go forward or back a minute or so to find the start of the question in the recording
      • 1mins: Links for Open session recordings
      • 2mins: School logos for report cards
      • 3mins: Report Cards- adding XSIEP course codes for Special Ed modified courses
      • 6mins: IEPs - Enrolling students into Student Services
      • 8mins: Extracting enrollment data for a selected group of students
      • 10mins: Schedule course changes - moving students from one course to another
      • 13mins: Creating locally developed course codes for K-7
      • 15mins: Adding additional teachers to course sections
      • 16mins: Log in errors - steps to resolve
      • 18mins: Modifying course descriptions, creating course 'Flavours' (copies)
      • 20mins: Adding TOCs (Teachers on Call, Substitutes)
      • 21mins: Report cards for short term international students
      • 22mins: Absence records for students on extended leave
      • 25mins: Creating attendance records for extended absences - Daily attendance
      • 26mins: Creating attendance records for extended absences - By Class attendance
      • 28mins: Teacher resources for Gradebook and preparing for report cards
      • 30mins: Excused and Unexcused Absences for ES-Audit
      • 31mins: MyEd user accounts for substitute staff
      • 36mins: Re-registrations - BC Student Information Verification Form
      • 39mins: Attendance settings to provide direct access to Absent-Excused
      • 41mins: Attendance - ES Audit FAQ
      • 46mins: Using AUTH and other Reasons when marking attendance
      • 48mins: Managing students on extended leave
      • 50mins: Parent Excused (Reason) vs Absent-Excused attendance
      • 51mins: BC Ministry of Education ES Audit FAQs
      • 53mins: Yearly ES Audits
      • 55mins: Registration processes - same for international or domestic students
      • 58mins: Parent user account merge / connecting contact records

    • Click HERE to watch recording of session
    • Questions covered in this session
      The time stamps are +/- 1 minute or so, you might have to go forward or back a minute or so to find the start of the question in the recording
      • 1mins: Accessing recordings of previous open sessions
      • 2mins: Monthly attendance lists (attendance lists by date range)
      • 4mins: Creating attendance records for multiple students / multiple days
      • 8mins: Exporting the BC 1701 STD Extract
      • 9mins: Creating staff user accounts (for Gradebook access for report cards)
      • 10mins: 1701 SPED Designations - adding and marking as primary
      • 12mins: Core French - adding for 1701
      • 12mins: Teacher training recordings
      • 13mins: Missing PEN - duplicate student
      • 15mins: For 1701 - demographic or course changes this week (pre / post 1701 snapshot)
      • 16mins: Adding church info or tuition categories
      • 19mins: 1701 snapshot - changes this week (pre / post 1701 snapshot)
      • 20mins: Tuition Categories (or other info in Miscellaneous tables) - Mass updating info for all students or updating from list view for individual students
      • 21mins: Entering student / contact addresses
      • 25mins: Linking addresses to connect siblings and contacts
      • 27mins: Adding doctor or dentist contact info
      • 31mins: Tuition Categories - review (or see 10:50)
      • 32mins: Mass update and end date on Learning Groups
      • 34mins: Filtering students by grade and gender - creating a Query
      • 40mins: School Default Transcript Definition setting

    • Click HERE to watch recording of session
    • Questions covered in this session
      The time stamps are +/- 1 minute or so, you might have to go forward or back a minute or so to find the start of the question in the recording
      • 0mins: General Data Extract (GDE) to download student information
      • 7mins: Setting Active Dates (for DL Schools)
      • 9mins: Links for previous Open Sessions
      • 10mins: Link to 1701 Training recording from Sept 16
      • 11mins: New feature for training session playback
      • 11mins: 1701 Snapshot date: Sept 29, Due date: Oct 8
      • 12mins: Core French - checking dates and records
      • 13mins: Attendance > Daily Office - creating a fieldset to display desired data
      • 17mins: Enrolling students in to courses
      • 18mins: Adding a website link Pages made for our staff
      • 23mins: Parent Portal - necessary settings to create parent accounts
      • 28mins: Changing the end date for Core French in on records related to another school **referred to help desk
      • 29mins: Creating parent or student accounts - resources on our website
      • 30mins: Converting report results from text file to CSV
      • 33mins: Daily Attendance report to show reasons, period attendance codes, comments
      • 35mins: End dating learning groups from last year
      • 39mins: Duplicates and registering students
      • 46mins: Creating a family list (names/contact info)
      • 52mins: Registering preschool students

    • Click HERE to watch recording of session
    • Questions covered in this session
      The time stamps are +/- 1 minute or so, you might have to go forward or back a minute or so to find the start of the question in the recording
      • 2min: Birthday lists for individual homerooms
      • 7min: Printing homeroom attendance lists
      • 8min: Entering attendance for extended absences
      • 10min: BC Class List w/Grid - prints based on Grade,not homeroom
      • 11min: Adding Church and Catholic info
      • 13min: Mass updating Church info for students (not possible)
      • 14min: Customized student labels
      • 16min: Adding Core French to student records
      • 19min: Extracting student info for LifeTouch (or other photographer)
      • 20min: Identifying students without Core French vs mass updating to add
      • 22min: Creating new staff record to assign for scheduling
      • 23min: Assigning 2 homerooms for students
      • 25min: Managing Filters and Fieldsets
      • 29min: Miscellaneous Tables - adding custom information (ie tuition levels)
      • 34min: Memo - adding general notes
      • 34min: Adding a student designation
      • 37min: Refreshing Staff list in Schedule > Schedule Attributes
      • 37min: Alerts for designation
      • 39min: Review - how to add Church and religion for students (see initial topic at 11:00)
      • 40min: Fieldsets and filters to locate expired student visas
      • 46min: Connecting MyEdBC with myBlueprint (CSV extracts only)
      • 50min: Resources for Quick Reports and Queries

    • Click HERE to watch recording of session
    • Questions covered in this session
      The time stamps are +/- 1 minute or so, you might have to go forward or back a minute or so to find the start of the question in the recording
      • 0mins: Useful reports for schools
      • 2mins: Quick Reports - Simple, Detail, Group, and Summary Reports
      • 9mins: Options to provide teachers with access to all students - creating Groups
      • 13mins: Display time on student schedules (not possible)
      • 14mins: Solutions for when teachers cannot see their students
      • 16mins: Managing filters, changing the default filter
      • 16mins: Teachers unable to see student email addresses
      • 17mins: Creating a new fieldset
      • 18mins: Staff view > My Info tab - editing information
      • 18mins: Exporting Quick Report results to Excel (CSV)
      • 20mins: Changing access for existing user accounts
      • 21mins: Viewing student information from staff view
      • 22mins: Attendance code definitions for A vs A-E
      • 25mins: Shared contacts
      • 27mins: Set up for report cards - links on our support site
      • 30mins: Publishing report cards
      • 31mins: Connecting sibling records
      • 41mins: Creating Fieldsets (from Staff or School view)
      • 44mins: Links to recordings for Open Session, Upcoming Training Events
      • 47mins: Convert FreshGrade to MyEd - not possible
      • 47mins: Teacher unable to see homeroom list - homeroom settings check
      • 49mins: Support site - Training Videos, Questions for additional videos or instructions
      • 51mins: Adding roles to existing staff user accounts

    • Click HERE to watch recording of session
    • Questions covered in this session
      The time stamps are +/- 1 minute or so, you might have to go forward or back a minute or so to find the start of the question in the recording
      • 0mins: Enrolling students into classes, printing of lists for teachers
      • 5mins: Setting up course sections
      • 6mins: Calendar day count
      • 7mins: Adding Special Ed designations
      • 9mins: Cumulative marks - Transcript Definitions
      • 11mins: Creating historical transcripts for summer school marks
      • 13mins: Course flavours - definition and how to create
      • 16mins: Calendar days
      • 17mins: How to edit attendance
      • 20mins: Attendance for K-12 where Elem is daily and HS is by class
      • 21mins: Historical transcript - date settings
      • 22mins: Using the Offsite Attendance Code
      • 25mins: How to manage twice daily attendance
      • 28mins: Birthday lists
      • 30mins: Changing Homeroom teacher
      • 32mins: Printing class lists 11:06 Entering and reporting student alerts (Medical, Legal or Other)
      • 35mins: Medical alerts for staff
      • 37mins: Assigning specific teachers and rooms to a class when there are more than 1 teacher and more than 1 room
      • 40mins: Printing homeroom lists with different informaiton ie address, phone
      • 44mins: Homerooms with two teachers
      • 45mins: Assigning different teachers to different blocks in scheduling
      • 47mins: Exporting a Quick Report to CSV (for use in Excel)
      • 48mins: How to set up elementary classes with multiple teachers
      • 49mins: We are an elementary, middle, and high school scheduling vs attendance settings
      • 50mins: Do we need a homeroom class to do daily attendance for elementary?
      • 52mins: BC Support Online - important links on our support site
      • 54mins: Andrew's mysterious and exotic accent

    • Click HERE to watch recording of session
    • Questions covered in this session
      The time stamps are +/- 1 minute or so, you might have to go forward or back a minute or so to find the start of the question in the recording
      • 2min: Citizenship code - parents vs student citizenship code for funding
      • 4min: Medical and health alerts
      • 5min: MyEd session time-out - cannot be extended
      • 5min: Parent citizenship code for funding
      • 6min: Issues having students pre-transitioned from StrongStart Centres
      • 7min: Courses for primary grades not displaying on PSRs
      • 9min: Changing a cross-enrolled student from Secondary to Primary
      • 11min: Enrolling multiple students in the same course
      • 13min: Adding the 2021-2022 school calendar
      • 15min: Changing a student's YOG (Year of Graduation)
      • 16min: Adding special ed designations for 1701 reporting
      • 18min: Mass update / end date Learning groups or programs
      • 20min: TRAX/Ministry student records for highschool students in new-to-MyEd schools
      • 21min: Enrollment status, dates and PSR grades for new students
      • 25min: Deadline for End of Year Rollover (EOYR) settings
      • 25min: Next year homerooms for staff and students
      • 28min: Retain grade settings for students
      • 29min: Summer Semester settings
      • 30min: Deleting snapshots
      • 30min: One on one sessions after EOYR
      • 30min: Enrolling multiple cross-enrolled students into the same course
      • 31min: Most crucial parts of MyEd to have ready for September
      • 33min: When to add new or changed course codes
      • 34min: Printed reference guides
      • 35min-37min Blank part of recording due to presenters internet issues.
      • 38min Enrolling students in courses for report cards and PSRs
      • 39min: Our office support during the summer PLEASE NOTE: Our office will be closed during the EOYR, from Aug 7 - 15. MyEd BC will not be available to anyone during this time.
      • 41min: Registering Kindergarten PreReg
      • 41min: School tasks for EOYR
      • 41min: Setting the homeroom after EOYR
      • 42min: Next year Kindergarten students registered with enrollment status is active - new to MyEd school so no change required.
      • 43min: Other schools not responding to pre-transition requests (not adding next school)
      • 44min: Secondary students - home school's must do EOYR settings
      • 45min: Adding contact information for incoming students
      • 46min: Duplicate student records
      • 47min: Homeroom settings when there are no homerooms
      • 47min: Attendance and PSR grades for schools using another student management system for reporting
      • 47min: Letter grades for our students modified programs not appearing on the PSR
      • 49min: Creating historical records (transcripts) for the PSR
      • 53min: Changing transcript definitions
      • 54min: Summer School set up
      • 57min: Mass updating settings on the school calendar
      • 60min: Uploading legal documentation to MyEd

    • Click HERE to watch recording of session
    • Questions covered in this session
      The time stamps are +/- 1 minute or so, you might have to go forward or back a minute or so to find the start of the question in the recording
      • 0min: report that includes the parents email address - managing fieldsets to create exportable reports
      • 6min: Entering and validating addresses on student records
      • 11min: Running lists - homeroom (may be run by Teachers as well), birthdays and attendance entry
      • 15min: Adding Next Homeroom values
      • 17min: How to run a Monthly Register Attendance list
      • 18min: New standardized enrollment and withdrawal codes
      • 20min: Student's citizenship code when parents have work permit status
      • 21min: Student's Next School, Pre-Transitioning Students
      • 23min: Locating session recordings
      • 25min: Pre-register for kindergarten
      • 27min: Pre-Registering / Registering students
      • 28min: Changing student status from Active to PreReg
      • 30min: Adding course codes and class sections
      • 37min: Extra Withdrawal enrollment records for Active students
      • 41min: Entering attendance (Elementary)
      • 44min: Absent am or pm vs half day absence
      • 46min: Copying course catalog to next (Build) year
      • 47min: Assigning the grade SG (Standing Granted)
      • 49min: Adding course codes in current year, will we have to copy the courses from this year to next? (Yes)
      • 50min: Start of school sessions, including how to add courses etc. (Sessions will be scheduled in August or watch Start of School Training videos https://bcsupportonline.com/training/)
      • 53min: Settings allowing teachers to change attendance records
      • 54min: How to submit a help desk ticket

    • Click HERE to watch recording of session
    • Questions covered in this session
      The time stamps are +/- 1 minute or so, you might have to go forward or back a minute or so to find the start of the question in the recording
      • 1min: My question is in regards to custom courses. We offer custom courses and sometimes, 2 or even 3 of our courses are forming the final Ministry grade. How can we do this? How can we calculate the final ministry grade? and how would it affect the trax reporting?
      • 6min: Entering grades for courses
      • 11min: Pre-registering for Kindergarten
      • 14min: Adding a transcript for an external course
      • 17min: Who is the Ministry contact for questions
      • 18min: and 24min: PSR Grade for pre-registered students
      • 19min: Former Students filter - where is it and who does it include
      • 20min: Duplicate Student info and form - where to locate
      • 21min: Duplicate record for a pre-registered student who was in Strongstart - how to fix
      • 22min: How many nested (sub) courses can you allocate to a single course?
      • 22min: Do TRAX submissions include "Active No Primary" students?
      • 24min: / 28min: ES Audit vs May 15 is a Saturday - what date to do snapshot
      • 25min: PSR grade for students enrolled and active within the school year
      • 26min: Creating course flavours, XLDC course versions
      • 28min: Offsite attendance codes for ES Audit - contact Independent School Branch
      • 31min: Related siblings and connecting records
      • 38min: Changing the PSR grade
      • 40min: Former students filter - correcting records for students who should not be listed as former
      • 41min: Attendance report for one student
      • 42min: Build view - copying an active schedule - We will host training sessions for Elementary (June date TBD) and for High School (date TBD)
      • 46min: External course - appropriate mark
      • 49min: Pre-transitioning students
      • 50min: Custom / combined courses - how to calculate marks
      • 50min: Can I pre-register new international students
      • 51min: Report card marks / marks populating PSR
      • 53min: Changing the schedule term for one student / one course
      • 54min: Setting up gradebook - resources
      • 56min: Preparing Grade Input for mark entry
      • 57min: Printing a blank grade input sheet

    • Click HERE to watch recording of session
    • Questions covered in this session
      The time stamps are +/- 1 minute or so, you might have to go forward or back a minute or so to find the start of the question in the recording
      • 0min: Adding non-MyEd grades to the MyEd PR card. (related link https://storage.googleapis.com/trax-training-videos/module7-historical-courses.mp4 )
      • 1min: Will you be having an End of Year Rollover training session?
      • 2min: Using Miscellaneous fields, 10:50 - related fieldsets and reports
      • 6min: Resetting a parent's password if they had an account with a previous school
      • 7min: ES audit - when is it due? Will there be a training session?
      • 9min: Non-School Day report for ES Audit
      • 11min: Interim reporting
      • 13min: Can report cards be previewed prior to posting?
      • 14min: External backup of MyEd Student files, per auditor request
      • 20min: BC Support Online website overview
      • 22min: Creating student accounts, expired student account
      • 26min: Class rosters - printing homeroom and class lists
      • 27min: Calculating student GPAs
      • 30min: BC Student information verification form - cannot email directly out of MyEd
      • 32min: Afternoon attendance issue not yet resolved. NOTE: during Start of School training we will demonstrate a new system we're suggesting schools use instead of Homeroom attendance for 2021-2022
      • 33min: Locating a list of pre-registered Kindergarten students
      • 35min: Can I change the user name on our school MyEd account?
      • 35min: End of Year Rollover (EOYR) info
      • 36min: High school honour roll - how does it work without a GPA calculation?
      • 37min: Parent Accounts - resetting passwords
      • 39min: Changing a student's login ID
      • 39min: Can parents with students in private and public school have a single user account to access both/all of their children?
      • 40min: Can I access a parent's portal account to see what they can see?
      • 41min: Creating an alerts fieldset and setting it as default on the Student top tab
      • 43min: Can we create/upload our own icons for different kinds of alerts?
      • 43min: Changing the enrollment status from PreReg to Active
      • 45min: Correcting the enrollment status from Active to PreReg
      • 47min: Running a Monthly Register for attendance
      • 49min: Correcting PreReg dates - it should be the date the student is registered, not the first day they attend
      • 50min: Changing Pre-Reg students from KF to EL and correcting the registration date
      • 51min: Publishing a report card to parent portal

    • Click HERE to watch recording of session
    • Questions covered in this session
      The time stamps are +/- 1 minute or so, you might have to go forward or back a minute or so to find the start of the question in the recording
      • 01min: Searching for archived students records - https://www.myeducationbc.info/wp-content/uploads/Enrollment-and-Demographics-v4.1.pdf
      • 04min: Run a student list with parent contact phone numbers only - managing fieldsets, printing to pdf, exporting
      • 07min: Uploading signatures on report cards.
      • 08min: Checking for students in the Archive database
      • 08min: Adding historical student marks for PSR
      • 15min: Report to confirm teachers posted attendance
      • 17min: Retrieving a personal student record after the student has withdrawn
      • 19min: How to create Comment Banks
      • 23min: Editing attendance after the course is finished
      • 25min: Checking / Adding Completion Dates. Also see the February open session for more detailed information.
      • 26min: What is visible through the parent portal and what can be blocked or controlled.
      • 27min: Mass update the Comment Bank name
      • 27min: Creating custom field sets
      • 28min: Daily roster attendance settings - adding absence reasons
      • 31min: Managing Fieldsets - creating, deleting, hiding from view
      • 34min: Attendance settings - access for teachers to add reasons
      • 34min: Basic / critical information that must be entered when registering brand new students
      • 36min: Creating new attendance reasons
      • 38min: Fieldsets - creating new fields clarification
      • 41min: Contacts info for students who have transferred
      • 43min: Where are the new PEN generated?
      • 43min: Hiding attendance reasons - not possible
      • 44min: Sharing parent records to ensure contact info is shared
      • 53min: Locating open session recordings https://bcsupportonline.com/open-sessions-myeducationbc.html
      • 54min: Adding an absent-excused button for attendance

    • Click HERE to watch recording of session
    • Questions covered in this session
      • Prepare & Post Grade Input for marks and comments
      • Prepare and Post Course Dates and Completion Dates
      • Removing transcripts for dropped courses
      • Entering multi-day absence for 'by-class' attendance students
      • Class to Daily Attendance Procedure
      • Confirm that teachers have entered grades for last term
      • Mass assign courses to each student in a homeroom
      • Parent Portal - changing parent login IDs
      • Adding Numeracy Assessment marks
      • Confirming if a SPED Designation code is primary
      • What is Family Courier, how to assign Family Courier
      • Adding dates for manually created Equivalency Transcripts
      • Medical, Legal and Other Alerts - how to create
      • Creating inclusions for students with SPED designations
      • Adult grads not showing up on TRAX - settings to check
      • Second address for parents sharing custody of a student
      • Adding membership records for PSR record of Schooling

    • Click HERE to watch recording of session
    • Questions covered in this session
      • Grades / PSR / Report Cards:
        – entering final grades for PSR and / or report card purposes
        – is there any way to mass load courses for past years
        – how to remove courses from a student's record
        – how correct a grade
        – is MYED working on designing a true "Standards Based" k-9 report card
      • Attendance:
        – class to daily attendance function – doesn't work for Offsite since there is no portion absent related to Offsite attendance records.
        – PM afternoon attendance issue not yet resolved, no ETA from the Provincial team
        – looking for attendance reports to run for previous months
        – how to record attendance records (Offsite or other), entering for multiple students / date ranges
      • Student records:
        – entering designations
        – adding inclusions
        – adding to learning groups / cohorts

In Person – Open Sessions (All Schools) – Cancelled

We are going to do a number of open workshops around the province over the next couple months. These workshops will be open sessions where schools can come in person and ask our team any questions they have. We will demonstrate how to use a particular function or how to run specific reports that you have questions about. It is also a chance for you to connect with others in the same role as you from different schools to see how they uptomize MyEdBC in their schools.

Please sign up for each person attending. Please note that there is a max of two people per school allowed. Also this event is free to all schools, and will include lunch.

  • Click Here Sign-Up for Open Session – CANCELLED DUE TO THE PLAGUE (please note that the confirmation email you get will mention something about logging in with a link, just ignore it. The session is in person and those instructions are for when we do online training)

*If you have a group of schools that are outside the planned locations and you can arrange a date that would work with all those schools; please contact us and we might be able to hold sessions in other locations. (typically we need about 4 – 5 schools in order to be able to do a session and make it cost effective)

Support Available to Independent Schools

The following resources are available to all independent schools that are using MyEducationBC

Upcoming Training

View upcoming live online training events that we have on various topics such as 1701, TRAX, Report Cards, Student Registration, etc
Click to View Upcoming Training

Independent School Guides

We have created a series of videos and guides to help you complete various tasks such as 1701, Report Cards, Online Student Regitration, EOYR, etc
Click to Training Video & Guides

Training Recordings

If you missed a live online training session or want to review it you can see all our previous training session recordings here


Click to Training Recordings

Provincial Guides

The Ministry has created a series of guides about using MyEducation for front desk staff, teachers, SPED coordinators and schedulers. These guides are similar to our guides just more detailed and generalized for all school types
Click to View Provincial Guides

Open Sessions

These open workshops have no predefined topics and are when schools can come into a Zoom room and ask our team any questions that they have. We can demonstrate how to use particular functions or how to run specific reports that you may have questions about. It is also a chance for you to connect with others in the same role as you but in different schools and see how they optimize MyEdBC in their schools.
Click to View Upcoming Open Sessions

Helpdesk

All requests for support should be submitted to our helpdesk. One of our team members will be happy to help you with any MeEdBC issues.


Login to Helpdesk

One-on-One Sessions

At the start of the school year and throughout the year you can book a one-on-one session with one of our staff members. We will do a desktop share with Zoom and help you through any problems you are having with MyEdBC.
Book One-on-One Session

Phone Us

If you have any questions you are always welcome to call us at 1-877-620-5673. *If no one answers we are likely on the other line supporting another school. Please submit a Helpdesk ticket or try calling us back and we will be happy to assist you.
Call Us at 1-877-620-5673

Frequently Asked Questions

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51,207

Students

7,221

School Staff

3

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Contact

Parents & Students
Usernames and Passwords

Please note that we CANNOT RESET any username or passwords for you.
You will have to contact your school to get them reset.

Phone Us

1-877-620-5673
(Hours: 9am - 4pm, Mon-Fri)
Click here for office closures

Andrew - Project Manager

andrewsmit@bcsupportonline.com

Patreen - Support

patreen@bcsupportonline.com

Megan - Support & Trainer

megan@bcsupportonline.com