Online – Open Sessions (All Schools)

We are going to do a series of open workshops every month over for the remainder of this school year. These open workshops have no predefined topics and are when schools can come into a Zoom room and ask our team any questions that they have. We can demonstrate how to use particular functions or how to run specific reports that you may have questions about. It is also a chance for you to connect with others in the same role as you but in different schools and see how they optimize MyEdBC in their schools. Each session will be about 1 hour in length and you can come and go as you please. You can ask questions live in the session.

Session Zoom Link: https://us02web.zoom.us/j/87512216955?pwd=Ym8za1ZJU3ZTMnNSYUkrMzBtSXJaZz09

Upcoming Sessions (all sessions start at 11:00am)

  • 6th Dec 2024
  • More dates coming soon for 2025....

Click HERE to see our upcoming IN-Person Open Sessions being hosted around the province

Current Year Session Recordings and Questions

Session Date Recording List of Questions Detailed Summary
6th Dec 2024 Click here to watch Click here for list Click here for summary
1st Nov 2024 Click here to watch Click here for list Click here for summary
27th Sept 2024 Click here to watch Click here for list Click here for summary
6th Sept 2024 Click here to watch Click here for list Click here for summary
30th Aug 2024 Coming soon...    
23rd Aug 2024 Coming soon...    

Click year to see recordings from Nov 2020 - June 2024

In Person – Open Sessions (All Schools)

We are going to do a number of open workshops around the province over the next few months. These workshops will be open sessions where schools can come in person and ask our team any questions they have. We will demonstrate how to use particular functions or how to run specific reports that you have questions about. It is also a chance for you to connect with others in the same role as you from different schools to see how they optimize MyEdBC in their schools. These sessions are designed for front office staff who are currently using MyEdBC.

Please sign up for each person attending. Please note that there is a max of two people per school allowed. Cost is $5/attendee (lunch is included)

  • TBA- Langley, BC
  • TBA - Vernon, BC
  • TBA - Burnaby, BC
  • TBA - Victoria, BC

*If you have a group of schools that are outside the planned locations and you can arrange a date that would work with all those schools; please contact us and we might be able to hold sessions in other locations. (typically we need about 4 – 5 schools in order to be able to do a session and make it cost effective)

Interested in Hosting a Session?

We are looking for schools who can host us. The requirements of the hosting school would be as follows: 
  1. A room with tables and chairs for about 25-35 people (or more if you have) 
  2. Internet for all attendees, and power.
  3. Arrange coffee, snacks and lunch (we will pay, we just need somebody to arrange it).
  4. Dates are flexible
  5. Typically be a whole day from about 9:30am until about 3pm. (but we can work around your school schedule)

We are looking for hosts in the following areas: 
  1. Vancouver
  2. Victoria
  3. Nanaimo
  4. Kamloops
  5. Kelowna
  6. Prince George or other Northern Region
  7. Any other areas of the province are welcome as well. (as long as there are about 5-6 schools in the area who are interested in attending)

If you are interested in hosting email Andrew: andrewsmit@bcsupportonline.com

 

 

275+

Schools

67000+

Students

8500+

School Staff

3

Support Team Members

Frequently Asked Questions

I'm a parent/student how do reset my portal account/password?

If you are a parent or student you will need to contact your school to ask them to reset your username and password for the parent/student portals. My team has no access to reset or create parent portal accounts.

Contact Our Team

Phone Us

1-877-620-5673

Office Hours

9am - 4pm, Monday - Friday
Click here for office closures

Helpdesk

Click Here

Attention Parents & Students:

Please note that our suport team CANNOT RESET any student/parent usernames or passwords for you.

If a student or parent is having troubles logging in or accessing MyEdBC you will have to contact your school or district to get them reset your account.

Andrew

Project Manager

andrewsmit@bcsupportonline.com

Patreen

Support

patreen@bcsupportonline.com

Megan

Support & Trainer

megan@bcsupportonline.com