How to Join MyEdBC

As most schools are aware the Ministry of Education is encouraging schools to join MyEducationBC by Sept 2022.

You can see the most recent letter from the Deputy Minister by clicking here

The first schools started using MyEducationBC student management program as of Sept 2014. Currently, all 60 districts using the system, plus over 170 independent schools (with over 600,000 students in the system). This implementation is open to all schools using any existing student information system. If your school is interested you should follow the following steps.

Step 1: Overview

Step 2: Sign MOU with Ministry

  • The Ministry of Education has entered into a contract with Fujitsu Consulting (Canada) Inc. to deliver a hosted student information service to all schools in British Columbia. By completing the Memorandum of Understanding (MOU) with the Ministry of Education, participating school authorities are asked to confirm their commitment to implementing the new student information.
  • Request a copy of the MOU by emailing Christine Lervold at the Ministry of Education: myedbc@gov.bc.ca
  • Signed MOUs should be sent to:
    Ministry of Education Student Certification Branch

    PO Box 9143 Stn Prov Govt
    Victoria BC V8W 9H1
    Attention: Christine Lervold Director, Common Business Initiatives
    Scanned images of signed MOUs can also be sent to: myedbc@gov.bc.ca

Step 3: Sign Up for Implementation Training

  • The following in person sessions are designed for new schools who are looking to implement MyEducationBC in their school and are best for people involved in the management of MyEducationBC in their school. These sessions will cover: setup, enrollment, attendance, scheduling, courses, reporting, and other admin type tasks. Training will be in person, and you can bring up to 2 people from your school. We would suggest the following people Principal/Vice Principal, Front Desk, Scheduler. (please note this session is not geared for teachers, and there is no IT person requirement). There is a $499/school one-time training fee. As we confirm more dates and locations we will be posting more training dates and locations here.
  • Upcoming Training
    • Please contact Andrew to schedule new school training for your school. Training can be scheduled at anytime during the school year or summer. (subject to team's availability). Typically no training available January, June, August to Oct due to very busy times of year Due to COVID all training will be done online for the moment.

 

Support Available to Independent Schools

The following resources are available to all independent schools that are using MyEducationBC

Upcoming Training

View upcoming live online training events that we have on various topics such as 1701, TRAX, Report Cards, Student Registration, etc
Click to View Upcoming Training

Independent School Guides

We have created a series of videos and guides to help you complete various tasks such as 1701, Report Cards, Online Student Regitration, EOYR, etc
Click to Training Video & Guides

Training Recordings

If you missed a live online training session or want to review it you can see all our previous training session recordings here


Click to Training Recordings

Provincial Guides

The Ministry has created a series of guides about using MyEducation for front desk staff, teachers, SPED coordinators and schedulers. These guides are similar to our guides just more detailed and generalized for all school types
Click to View Provincial Guides

Open Sessions

These open workshops have no predefined topics and are when schools can come into a Zoom room and ask our team any questions that they have. We can demonstrate how to use particular functions or how to run specific reports that you may have questions about. It is also a chance for you to connect with others in the same role as you but in different schools and see how they optimize MyEdBC in their schools.
Click to View Upcoming Open Sessions

Helpdesk

All requests for support should be submitted to our helpdesk. One of our team members will be happy to help you with any MeEdBC issues.


Login to Helpdesk

One-on-One Sessions

At the start of the school year and throughout the year you can book a one-on-one session with one of our staff members. We will do a desktop share with Zoom and help you through any problems you are having with MyEdBC.
Book One-on-One Session

Phone Us

If you have any questions you are always welcome to call us at 1-877-620-5673. *If no one answers we are likely on the other line supporting another school. Please submit a Helpdesk ticket or try calling us back and we will be happy to assist you.
Call Us at 1-877-620-5673

Frequently Asked Questions

171

Schools

40,276

Students

4,820

School Staff

3

Support Team Members

Contact

Parents & Students
Usernames and Passwords

Please note that we CANNOT RESET any username or passwords for you.
You will have to contact your school to get them reset.

Phone Us


1-877-620-5673
(Hours: 9am - 4pm)

Andrew - Project Manager

andrewsmit@bcsupportonline.com

Patreen - Support

patreen@bcsupportonline.com

Jaz - Support

jaz@bcsupportonline.com