Training Video's & Checklists
Duplicate Students
If you have received a message from the PEN office about duplicates, you will need to complete the form below and attach it to a helpdesk ticket. All fields are mandatory as we need to verify it against the existing record. Admit the existing student to your school, and do not withdraw the duplicate.
When searching for a student, only enter the following:
1. Legal Last Name
2. Gender
3. Date of Birth
Any additional information will cause errors in the search and likely create a duplicate record.
We will assign the issue to L2 and they will delete the student in batches, so please be patient.
Click here to download the duplicate form
New Front Office Staff Training
- 1. Create New Staff
- 2. Register Students
- 3. Student Demographics
- 4. Assigning Homerooms
- 5. Taking Attendance
- 6. Reports and Extracts
- 7. Training and Support
- 8. How to Use the Helpdesk
- Click Here to View MyEdBC User Manual
Start of School Tasks
1701
- Please note the snapshot date for 1701 is 7th Feb 2025
TRAX
- Before completing TRAX, ensure to review the 1701 Sessions.
- Click here for detailed guides and step by step videos
High School Report Cards (Grade 10-12)
Learning Update Report Cards (Grade K-9)
Teacher Training
-
Teacher Introduction Sessions The following is a series of recordings that introduces the teacher module. It was an opportunity for staff to be able to see what MyEdBC will look like for teachers. All recordings are the same and you only need to watch one.
Online Registration
- Online Student Registration: If your school is interested in getting your parents to register the students online.
- The following shows how to setup and use the online registration for new students joining your school.
- Click Here to download School Guide
- Click Here to download Parent Guide
- Click here for recording of live training session (2nd Feb 2023)
Student Parent Portal (User Accounts)
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Overview of how to use and setup the student and parent portal
- 1. Portal Overview
- 2. Create Student Accounts
- 3. Add New Parents
- 4. Merge Existing Parents
- 5. Create Parent Accounts
- Student User Account Set Up (pdf)
- Create Parent Accounts (pdf)
ES-Audit
Scheduling
- Scheduling For Next Year using Build View: Start scheduling your school and courses for the next year.
- High Schools:
- Scheduling - Part 1 - Online Course Requests Click here for Recording (9th Feb 2023)
- Scheduling - Part 2 - Build Schedule & Load Students Click here for Recording (24th Feb 2022)
- All Provincial Guides on Scheduling
- Online Course Request Checklist
- Elementary Schools:
- Scheduling Overview Click here for Recording - 38mins (31st May 2022) --- This recording is way way better ---
- Scheduling Overview Click here for Recording - 24mins (12th May 2022)
- Click here to download a list of common course codes for Grade K - 9
- Elementary Scheduling Checklist
- Elementary Scheduling using Build View Guide
- High Schools:
- Scheduling in the Current Year
- The following document outlines different ways you can schedule students into courses or homerooms in the current school year. (click here)
- The following video outlines how to mass create courses, and then mass assign students to courses. This is useful for doing report cards, PSR, and 1701 for schools not using MyEdBC for report cards or class based attendance. (click here for video)
Entering Final Marks & PSR Recording (for schools NOT using Report Cards)
- Click here for Recording - 41mins (7th June 2022) --- this recording is better ---
- Click here for Recording - 43mins (2nd June 2022)
- Click here for Checklist
- Click here to download PSR guide (thanks to Island Catholic Schools for providing this to our team)
- Click here to download a list of common course codes for Grade K - 9
End of Year Rollover (EOYR)
- Click here for detailed guides and step by step videos
- Below is a the recordings from specific live sessions (the above training modules is better)
Student Services (IEP)
Staff/Teacher Accounts
-
Create Staff Accounts:
Other
- Import Student Emails:
- Please refer to this document which explains how to create the CSV file for import. (Click HERE) Once you have the CSV file ready then please open a new helpdesk ticket and attach it.
- Import Student Photo's:
- Please refer to this document which explains how to import photo's to MyEdBC. (Click HERE)
- How to Enter and Manage Student/Parent Address:
- Please refer to this document which explains how to share Addresses (Click HERE)
- Please refer to this video which shows how to share Addresses (Click HERE)
- How to Connect Siblings in MyEdBC: (Click Here)
- Excel Training Videos:
- How to use VLookUp with Multiple variables (Click HERE)
Schools
Students
School Staff
Support Team Members
Frequently Asked Questions
I'm a parent/student how do reset my portal account/password?
If you are a parent or student you will need to contact your school to ask them to reset your username and password for the parent/student portals. My team has no access to reset or create parent portal accounts.
How does my school join MyEdBC?
Contact Our Team
Phone Us
1-877-620-5673
Office Hours
9am - 4pm, Monday - Friday
Click here for office closures
Helpdesk
Attention Parents & Students:
Please note that our suport team CANNOT RESET any student/parent usernames or passwords for you.
If a student or parent is having troubles logging in or accessing MyEdBC you will have to contact your school or district to get them reset your account.
Andrew
Project Managerandrewsmit@bcsupportonline.com
Patreen
Supportpatreen@bcsupportonline.com
Megan
Support & Trainermegan@bcsupportonline.com